Privacy Policy

I. GENERAL INFORMATION

This Privacy Policy contains the rules for the collection, storage, use, and transfer of personal data of users ("User/Users") in connection with their access to and use of the foxwar.lv website ("Website").

The controller of your personal data is SIA Foxwar (Limited Liability Company), registration number: 50203500711, registered in the Commercial Register on 09.08.2023 ("Controller").

The Controller declares that the information collected through the Website is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (General Data Protection Regulation, "GDPR").

You can contact us regarding data protection issues by email: info@foxwar.lv.

II. INFORMATION YOU PROVIDE TO US

The Controller collects certain information about you when you:
a) Fill out a contact or booking form on our Website;
b) Contact us by email or phone;
c) Interact with our Website.

We may collect the following data:

• a) First and last name;
• b) Email address;
• c) Phone number;
• d) Booking information (date, selected services);
• e) IP address and technical device data;
• f) Content of your messages.

III. CATEGORIES OF PERSONAL DATA COLLECTED AND PURPOSES

The Controller may process your personal data to the extent and for the time necessary to perform the contract with you (provision of services), including:
— organizing the events and games you requested;
— resolving organizational issues;
— processing claims;
— providing customer service.

In addition, the Controller may process your personal information to comply with applicable tax or financial regulations (e.g., for invoicing).

Based on the Controller's legitimate interests, we may process your data for the following purposes:
— ensuring the security of services, detecting and preventing fraud;
— monitoring and analyzing trends and activity on the site using the Google Analytics service to improve the site's performance, understand user needs, and optimize the user experience;
— responding to your comments and questions (via the contact form);
— debt collection, defending legal claims in court;
— statistical analysis and archiving.

The Controller collects information when you interact with the Website. Server log files and analytical data (including browser type, access time, pages viewed, and your IP address) are used to improve our services and optimize website performance.

IV. THIRD PARTIES AND DATA TRANSFER

The Controller uses third-party service providers to ensure the operation of the website (e.g., hosting providers). Depending on the circumstances, they act as data processors or independent controllers.

Use of Google Analytics: We use the Google Analytics service to collect statistical data. In this regard, your data (including IP addresses and cookies) may be transferred, stored, and processed outside the EEA by Google (Google Ireland Limited / Google LLC). To ensure an adequate level of data protection, this transfer is based on appropriate legal agreements and standard contractual clauses approved by the European Commission. You can prevent Google Analytics from using your data by installing the Google Analytics Opt-out Browser Add-on.

V. YOUR RIGHTS

In accordance with GDPR rules, you have the right to access your personal data, rectify it, erase it, restrict its processing, data portability, as well as the right not to be subject to automated processing and the right to object to the processing of your data.

You can exercise your rights by contacting us using the contact details provided in Section I.

You have the right to lodge a complaint against the Controller's data processing actions with the competent data protection authority of Latvia — the Data State Inspectorate (Datu valsts inspekcija, Elijas street 17, Riga, LV-1050, Latvia).

VI. DATA RETENTION

The Controller retains your personal information for as long as necessary to perform the contract or achieve the purposes for which the data was collected. After that, the data is deleted or anonymized.

The Controller has the right to retain your information longer if necessary to fulfill legal (tax) obligations or to establish, exercise, or defend the Controller's legal claims.

VII. PROFILING AND COOKIES

Your personal information may be processed in an automated form (including profiling for analytics and marketing), but this will not produce any legal effects concerning you.

Our website uses cookies (including cookies from Google Analytics) to identify users and collect statistics. You can change your cookie settings in your browser at any time or withdraw consent via the cookie settings panel on our website.